Privacy Policy

1. Subject Matter and Scope

We are committed to safeguarding your personal data. This privacy policy outlines the collection, processing, and purposes of your personal data. We adhere to statutory data protection regulations and this privacy declaration.

2. Responsible Party and Data Protection Officer

The entity responsible under DSGVO OR GDPR OR ADPPA is SUZHOU SYNDENT TOOLS CO., LTD., located in Suzhou, China. You can reach us via email at [email protected].

For any data protection inquiries, contact our Data Protection Officer at [email protected].

Do not hesitate to contact our data protection officer at any time for inquiries or suggestions related to data protection.

3. Visiting the Website

Each time you visit our website, our system automatically gathers essential data from your computer or laptop system. This includes processing the IP address of your device and additional information about your device’s browser. We are obligated to ensure the confidentiality and integrity of the processed personal data, which is also used for website error correction.

Our website hosting is offered by an external service supplier under an order processing contract based on Article 28 DSGVO OR GDPR OR ADPPA.

The legal basis for the data processing is Article 6(1)(f) DSGVO OR GDPR OR ADPPA. Our primary interest lies in administering the website and ensuring the confidentiality, integrity, and availability of data.

4. Contact and CRM

Upon reaching out for a quote or any information, your details are retained to facilitate request processing. These inquiries are stored in our CRM system, and potentially utilized for direct marketing. You have the option to oppose such utilization for direct advertising at any given moment.

The legal basis for storage and processing is Article 6(1)(f) DSGVO OR GDPR OR ADPPA, with our legitimate interest being communication maintenance with customers, interested parties, and suppliers.

If the contact aims at a contract, the additional legal basis is Article 6(1)(b) DSGVO OR GDPR OR ADPPA.

5. Newsletter

5.1 Registration for the Newsletter

You can register and have our newsletter by providing your email address on our website. The data collected includes IP address, date, and time of registration. Consent for data processing is obtained during registration.

 

To ensure newsletter registration, we apply the “double opt-in” procedure. After registration, a validation email is sent, and registration finishes upon activating the validation link.

You can unsubscribe through the link in each newsletter at any time or by contacting us.

The legal basis for processing after newsletter registration is your consent (Article 6(1)(a) DSGVO OR GDPR OR ADPPA).

5.2 Newsletter Analysis

Data analysis may occur, including email openings, internal clicks, and related information for optimizing newsletter campaigns. The information undergoes a process of anonymization to facilitate comprehensive statistical analysis in a consolidated manner.

The analysis is legally grounded on the basis of your explicit approval. (Article 6(1)(a) DSGVO OR GDPR OR ADPPA), revocable at any time.

5.3 Newsletter Service Provider

We engage an external service provider to manage the distribution and analysis of our newsletters through a formalized order-processing arrangement. (Article 28 DSGVO OR GDPR OR ADPPA).

6. Cookies

Our website uses cookies for various purposes, including session cookies and temporary cookies. You can prevent cookie usage through your browser settings.

The legal basis for processing personal data using cookies is Article 6(1)(f) DSGVO OR GDPR OR ADPPA, with our legitimate interest in website operation, analysis, and optimization.

7. Google Analytics

We use Google Analytics with IP anonymization for web analytics. Cookies are utilized for this purpose. Users’ IP addresses are shortened within the European Economic Area.

Transfer of data to third countries outside the EU is ensured with suitable guarantees under Article 46 DSGVO OR GDPR OR ADPPA.

The legal basis for processing personal data using Google Analytics is Article 6(1)(f) DSGVO OR GDPR OR ADPPA.

8. Google Tag Manager

We use Google Tag Manager for managing website tags. It triggers other tags without collecting personal data.

9. Wufoo Form and Orange Club

Our website uses Wufoo and Orange Club to check and analyze visitor’s route and behavior. IP addresses are processed, but personal conclusions are excluded. Data is used for creating anonymous usage profiles.

10. YouTube

YouTube videos on our website operate under extended data protection settings, with no cookies set. IP addresses are transmitted when visiting a page with the YouTube plugin.

Transfer of data to third countries is secured with suitable guarantees under Article 46 DSGVO OR GDPR OR ADPPA.

Legal basis for YouTube data processing is Article 6(1)(f) DSGVO OR GDPR OR ADPPA.

11. Social Media Buttons

The embedding of social media buttons (links) on our website, encompassing platforms such as Facebook, YouTube, and LinkedIn, adheres to the legal framework that dictates their inclusion and utilization.

Legal basis is Article 6(1)(f) DSGVO OR GDPR OR ADPPA.

12. Social Media Pages

We maintain profiles on social media networks (e.g., Facebook, YouTube). When visiting our social media pages, data processing is jointly responsible with the respective network provider.

The legal basis for our use of social media pages is Article 6(1)(f) DSGVO OR GDPR OR ADPPA.

13. Video Surveillance

Some premises are under video surveillance, clearly indicated by signs. Legal basis for storage and processing is Article 6(1)(f) DSGVO OR GDPR OR ADPPA, aiming at protecting house rights, employees, property, and preserving evidence.

14. Job Applications

We collect and process personal data submitted by applicants for application procedures. Data is stored for as long as necessary or legally required.

Legal basis for processing application documents is Article 6(1)(b) DSGVO OR GDPR OR ADPPA in conjunction with Section 26(1) BDSG.

15. Age Restriction

This website is not intended for use by children under 16.

16. Recipients of Data

Internal departments receive data as necessary for tasks, contracts, consent-based processing, or protecting our legitimate interests.

Information is exclusively transmitted to external entities in strict compliance with legal prerequisites, safeguarded by both legal and technical precautions.

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